Privacy policy

We collect the following data to provide and improve our services:

1.1 Personal data

• Full name
• Phone number
• Email address (if applicable)

1.2 Location data

• Real-time location (GPS)
• Trip history

1.3 Usage data

• Interactions with the app
• Device data (model, operating system, IP)

1.4 Payment data

• Information related to payments via digital wallets, including services such as Unitel Money

Note: we do not store sensitive data such as PINs or passwords.

The data collected is used to:

• Connect passengers with drivers
• Process rides and payments
• Calculate routes and fares
• Improve the user experience
• Ensure safety and prevent fraud
• Send service-related notifications

We may share data in the following situations:

• With partner drivers: to carry out the ride
• With payment providers: to process transactions
• By legal obligation: when required by the competent authorities

We do not sell personal data to third parties.

IXI YAMI uses location data:

• While the app is in use (to request rides)
• In the background (when necessary to track the ride)

Location is essential for the service to work.

We adopt technical and organisational measures to protect your data against:

• Unauthorised access
• Loss or destruction
• Misuse

Data is stored only for as long as necessary to fulfil the purposes described in this policy.

You have the right to:

• Access your personal data
• Request correction of information
• Request deletion of your account and data
• Withdraw consent to the use of your data

To exercise these rights, please contact us.

We may use cookies and similar technologies to:

• Improve app performance
• Analyse platform usage

This Policy may be updated periodically. We recommend reviewing it regularly.

For questions or requests related to privacy:

Email: geral@ixiyami.ao
Company: COSTA VI COMÉRCIO E SERVIÇOS (SU), LDA